Monarch Camps Cancellation/Change Policy

REFUNDS, WITHDRAWALS & CHANGES FOR DAY CAMP

All refunds back to a credit card are subject to a 6% transaction fee. Alternatively, families may choose to keep the refund as credit on their Household Account, which can be used for future Monarch Camps programs without any fees.

1. Cancellations

  • Full credit is given for cancellations made 14 business days or more before the start of the registered week.

  • For cancellations made 3–13 business days before the start of the week, a $30 per day deposit is non-refundable. The remaining balance will be credited.

  • No cancellations are allowed after the Wednesday prior to the registered week.

  • All cancellation requests must be emailed to info@monarchcamps.com.

Gymnastics Camp Policy:

Deposits for Gymnastics Camp are non-refundable for all cancellations, regardless of notice. Due to high demand and limited space, cancellations prevent other families from registering.

2. Illness Credit Policy

  • Possible Illness Credit (no doctor’s note required): A full day credit for one missed day due to illness or potential illness.
    ⮕ Limit: 3 per summer, 2 per winter, and 1 per each of the following: Thanksgiving Camp, Spring Break Camp, and Single Day Camps.

  • To request, email info@monarchcamps.com with your child’s symptoms.

  • Doctor’s Note Required: If absent for 2 or more consecutive days, a doctor’s note is required to receive credit for all missed days.

  • Campers sent home will not receive credit and may not return the following day. This day will count as a “Possible Illness Credit.”

  • Children must be fever-free for 24 hours before returning to camp.

  • Credits are non-refundable and do not expire.

  • No credits are issued for absences unrelated to illness.

3. Transfers

  • Switching from one camp option to another (e.g., Soccer to Classic Day Camp) within the same week incurs a $5 transfer fee.

  • Transfers only apply to moving the same number of days within a week.

  • Changing from a 5-day to a 3- or 4-day week is considered a cancellation and subject to the cancellation policy.
    ⮕ If this occurs within 3–10 business days of the registered week, the $20 per day deposit is lost.
    ⮕ No cancellations are allowed after the Wednesday before the week starts.

REFUNDS & CANCELLATIONS FOR CLASSES (e.g., Monthly Classes)

  • Cancellations are only allowed before or after the first class of the month.

  • Refunds will be prorated, minus the cost of one class, and subject to a 6% transaction fee.

  • No refunds are given if the cancellation is requested after the second class of the month.

Missed Classes

  • Credit is only issued with a doctor’s note.

  • Missed classes for any other reason (vacation, school events, weather, etc.) are not credited or refunded.

  • No make-up classes are offered.

REFUNDS, WITHDRAWALS & CHANGES FOR ADVENTURE TRAVEL CAMPS

All credit card refunds are subject to a 6% transaction fee. Refunds can be placed on your Household Account to avoid the fee and can be used for future programs.

  • Registration for each trip closes 5 business days before the trip. Late registrations are allowed based on availability with a $25 late fee.
    ➤ Contact info@monarchcamps.com to inquire.

1. Cancellations

  • Full credit is given for cancellations made 15 or more business days before the trip.

  • Cancellations made within 5–15 business days lose the deposit; the remaining balance is credited.

  • No refunds or credits are issued for cancellations within 5 business days of the trip start date.